Ontrack vs. DriveSavers | Enterprise Storage Forum

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Ontrack and DriveSavers are two well-established companies in the data recovery market that provide solutions for businesses to build a solid data storage and recovery plan.

Although data can be lost in many ways, recovering data during a period of loss is all that matters. If not recovered, business continuity can face constant risks, with the loss of confidential and intellectual data about customers, employees and the business.

See below to find out how Ontrack and DriverSavers, two leaders in the data recovery market, compare and which one can best suit your business needs:

Ontrack vs. DriveSavers: Wallet

On track provides data recovery, tape management, email extraction, data destruction and email restoration services. Ontrack has dedicated decades to recovering data from solid state drives, tape drives, virtual environments, operating systems (OS), hard drives (HDDs), mobile devices, flash media and other storage devices.

Ontrack offers customized solutions to address complex and emerging technologies and business environments. The company depreciates the risk of holding non-compliant data, keeping legacy data accessible. It also provides disabled mobile device services to unlock and regain access to critical data on a range of iOS and Android devices of different models and brands.

DriveSavers performs data recovery on various types of storage devices, including hard drives, SSDs, tablets, USB drives, smartphones, camera cards and enterprise devices, such as redundant array independent disk (RAID) and network-attached storage (NAS) devices.

DriveSavers handles many types of data loss states, including physical and mechanical failures, water and fire damage, data corruption, file deletions, virus infections, and head crashes. The company deals with issues ranging from major firmware failures to tiny micro-component repairs.

DriveSavers provides a secure data recovery process that undertakes an annual SSAE 18 SOC 2 Type II audit, in addition to complying with regulatory standards mandated by the education, medical and banking industries.

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Ontrack vs. DriveSavers: Partners

Ontrack has partnerships with major hardware and software vendors around the world. Recognized as a leader in data management and recovery solutions, leading technology companies such as Apple, Dell Technologies, IBM and NetApp have partnered with Ontrack.

Ontrack has also established technology partnerships with SanDisk, Toshiba, Western Digital and VMware to help provide solutions and support to customers.

DriveSavers has a variety of partner programs with computer retailers, resellers and mobile technology consultants with companies such as Progressive Tech, Fry’s Electronics and Small Dog Electronics.

DriveSavers has Business Partner Programs, Government Benefits Program, Educational Institution Program, Professional Photographer Programs and Digital Arts Partner Programs which have no registration fee and offer additional volume discounts for sites worldwide. DreamWorks, LucasFilm and MTV are part of the Professional Photographer Program.

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Ontrack vs. DriveSavers: Use Cases

Ontrack has different use case that include data recovery and management services that help organizations by supporting the full lifecycle of data management, reducing costs and reducing risk. It also provides businesses with ransomware data recovery services and custom tape solutions.

Ontrack offers Hosted Erase which allows easy execution of erasure processes along with the convenience of centralized management. Ontrack’s erasure verification services improve data security practices and internal process verification. Ontrack’s bracket shipping instructions protect brackets during shipping and prevent jarring of hardware.

Ontrack also provides an end-to-end eDiscovery solution called Nebula that makes it easy to process, review and manage documents. For onsite and remote services, there is Nebula Portable, which is fast and can be deployed as needed. Ontrack also provides digital forensic services supported by the latest technical and legal tools.

DriveSavers Use Cases include recoverable services, data erasure verification, digital forensics and remote data recovery with service options and no upfront costs.

Depending on time and budget, DriveSavers offers three types of service: Priority Service, Standard Service, and Economy Service. These services have different turnaround times. It offers solutions for different data loss situations like firmware corruption, file system corruption and partial overwrite. DriveSavers can also provide custom recovery solutions for physical damage, such as head failure, media damage, reformatting, motor damage, and controller error.

For virtual infrastructure, file systems and workstation security, DriveSavers offers certified and secure data recovery services, authorized and recommended by major storage device manufacturers. To prevent misuse of information by cybercriminals, data erasure verification services can erase data entirely. It can erase data from HDD, SSD and smart devices and provides assurance that sensitive information cannot be recovered. The media disinfection process also follows IST guidelines.

On track DriveSavers
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Ontrack vs. DriveSavers: User Reviews

Gartner Peer Insights users give Ontrack a 4.6 out of 5 star rating, and TrustPilot users give Ontrack a 4.6 out of 5 star rating.

At TrustPilot, users give DriveSavers a rating of 4.8 out of 5.

On track DriveSavers
Gartner Peer Insights 4.6 out of 5
TrustPilot 4.6 out of 5 4.8 out of 5
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Ontrack vs. DriveSavers: Customers

DriveSavers has recovered crucial data for government organizations, such as NASA’s Goddard Space Center, Lawrence Livermore National Laboratory, and the Smithsonian Institution.

Universities, such as Harvard University, Georgetown University, Johns Hopkins University, Stanford University, and the University of Connecticut, have signed up as part of the DriveSavers Educational Partner Benefits. Companies like MTV Sony Entertainment, Lucasfilm, NBCUniversal, Canon, Olympics, Kodak, Sony and Nikon also work with DriveSavers.

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Ontrack vs. DriveSavers: Overall

Ontrack reports that they have performed over 600,000 recoveries. With over 35 years of experience in the market, Ontrack claims a 90% recovery success rate for customers.

With over 35 years in business, DriveSavers boasts a 97% customer satisfaction rating and offers a free evaluation with 24/7 customer support.

After considering their business needs, users can choose the right data service recovery solution from one of these two market leaders.

On track DriveSavers
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